ANNUAL STATISTICS

April 1, 2005 to March 31, 2006

A number of files treated during the year: 289

New files opened during the year: 170
A number of active files of the last year: 51
A number of telephone interventions: 1933
A number of external accompaniments: 140
A number of meetings at the office: 71

AMONG THESE FILES

68 are men
85 are women
4 people live in the MRC of the Island-of-the-Madeleine
8 people live in the High MRC Gaspésie
34 people live in the MRC Avignon
34 people live in the Rock-Bored MRC
54 people live in the MRC Bonaventure
13 people live in the MRC Côte of Gaspé

At March 31, 2006:

200 distinct requests were regulated with the satisfaction of the customers
49 distinct requests were regulated with the non satisfaction of the customers
40 requests are currently in hand or in to be regulated way.